Your personal data is handled with care at 747-1 live. This Privacy Policy explains exactly what information we collect, why we collect it, and how we keep it safe for every Filipino player on our platform.
This Privacy Policy applies to all personal information collected by 747-1 live when you use our website, mobile app, and related services. It covers how we gather, store, use, and protect your data in line with Philippine data privacy laws, including the Data Privacy Act of 2012 (Republic Act No. 10173). By creating an account or continuing to use our platform, you acknowledge that you have read and understood this policy. We encourage all Filipino players to read this document carefully so they know exactly how their information is handled. If you have any questions about this policy, you can reach our support team at [email protected] at any time.
When you register for an account on 747-1 live, we collect personal details such as your full name, date of birth, email address, mobile number, and a government-issued ID for identity verification purposes. During normal use of the platform, we also collect transactional data including deposit and withdrawal records, betting history, and game activity logs. Technical data such as your IP address, device type, browser version, and session timestamps are automatically recorded each time you access our services. If you contact our support team, we retain records of those communications to help us resolve issues and improve our service quality. We may also collect information you voluntarily provide when participating in surveys, promotions, or feedback forms on the platform. All data collected is limited to what is strictly necessary for the purposes described in this policy, in accordance with the principle of data minimisation under Philippine law.
The personal information we collect is used primarily to create and manage your account, process deposits and withdrawals in Philippine pesos, and verify your identity as required by Philippine anti-money laundering regulations. We use your contact details to send you important account notifications, security alerts, and updates about changes to our terms or policies. Transactional and gameplay data helps us detect suspicious activity, prevent fraud, and ensure the integrity of our platform for all players. Technical data is used to optimise platform performance, troubleshoot errors, and improve the overall user experience on both mobile and desktop devices. Where you have given your consent, we may use your contact information to send you relevant promotional communications about new games, bonuses, or platform features. You can withdraw your consent for marketing communications at any time by contacting our support team or updating your account preferences.
747-1 live does not sell, rent, or trade your personal information to any third party for their own marketing purposes. We may share your data with trusted third-party service providers who assist us in operating the platform, such as payment processors, identity verification services, and cloud infrastructure providers, but only to the extent necessary to perform those services. All third-party partners are contractually required to handle your data in accordance with applicable Philippine data protection laws and our own privacy standards. We may disclose your information to government authorities, regulators, or law enforcement agencies when required to do so by law, court order, or in connection with the prevention of fraud or criminal activity. In the event that 747-1 live undergoes a business restructuring or acquisition, your personal data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We will notify you of any such transfer in advance where required by law.
Your personal data is stored on secure servers with access controls, encryption, and regular security audits to protect against unauthorised access, loss, or disclosure. We retain your personal information for as long as your account remains active and for a period thereafter as required by Philippine law, including obligations under the Anti-Money Laundering Act and related regulations. Transactional records are typically retained for a minimum of five years following the date of the transaction, in line with regulatory requirements. When your data is no longer required for the purposes for which it was collected, we will securely delete or anonymise it in accordance with our data retention schedule. If you request the deletion of your account, we will process your request promptly, subject to any legal obligations that require us to retain certain records. We take all reasonable steps to ensure that data held beyond the active account period is stored securely and accessed only when legally necessary.
747-1 live uses cookies and similar tracking technologies to enhance your experience on our platform and to help us understand how players interact with our services. Essential cookies are required for the platform to function correctly, including maintaining your login session and remembering your preferences. Analytics cookies help us measure platform performance, identify popular features, and detect technical issues so we can continuously improve the service. You can manage your cookie preferences through your browser settings at any time, although disabling certain cookies may affect the functionality of the platform. We do not use cookies to track your activity on third-party websites or to build advertising profiles for external marketing purposes. Our use of cookies is limited to what is necessary for platform operation and internal analytics, in line with our commitment to data minimisation.
Under the Philippine Data Privacy Act of 2012, you have the right to be informed about how your personal data is collected and used, which is the purpose of this Privacy Policy. You have the right to access a copy of the personal information we hold about you by submitting a written request to our support team at [email protected]. You may also request the correction of any inaccurate or incomplete personal data we hold, and we will process such requests within a reasonable timeframe. If you believe your data is being processed unlawfully or that it is no longer necessary for the purposes for which it was collected, you have the right to request its deletion, subject to any legal retention obligations. You have the right to object to the processing of your personal data for direct marketing purposes, and we will honour such objections promptly. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
We implement a range of technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. All data transmitted between your device and our servers is encrypted using industry-standard TLS (Transport Layer Security) protocols to prevent interception during transmission. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff with data access are subject to confidentiality obligations. We conduct regular security assessments and vulnerability testing to identify and address potential risks to our systems and data. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the National Privacy Commission in accordance with the timelines prescribed by Philippine law. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your 747-1 live account.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make material changes to this policy, we will notify you by posting a prominent notice on our platform or by sending a notification to the email address associated with your account. The date at the top of this page indicates when the policy was last revised, and we encourage you to review it periodically to stay informed about how we protect your information. Your continued use of the 747-1 live platform after any changes to this policy have been posted constitutes your acceptance of the updated terms. If you do not agree with any changes to this policy, you should stop using the platform and contact our support team to discuss your options. We are committed to maintaining transparency about our data practices and will always provide clear notice of significant changes.
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please do not hesitate to get in touch with our team. You can reach us by email at [email protected], and we aim to respond to all data privacy enquiries within five business days. For general questions about your account or the platform, our FAQ page provides quick answers to the most common topics raised by Filipino players. If you wish to exercise any of your rights as a data subject under the Philippine Data Privacy Act, please include your full name, registered email address, and a clear description of your request in your message so we can process it efficiently. We take all data privacy concerns seriously and are committed to resolving them fairly and transparently in accordance with applicable Philippine law.
Quick answers to what Filipino players ask most about data privacy on 747-1 live.
Have more questions about how we handle your information? Visit our FAQ or get in touch with our support team — we are here to help every Filipino player feel confident and secure.